For many seniors, just getting through to their doctor’s office can feel like an impossible task. Missed calls, long hold times, and confusing phone systems—these issues are all too common.
Fortunately, WeCare Practice Partners can help. We are a chronic care management team dedicated to helping patients navigate the frustrating logistics of the medical sector and, ultimately, receive better support.
The Phone Problem With Doctors’ Offices Is Real
We hear it all the time: patients calling their medical provider, only to land in voicemail limbo or be told they don’t have an appointment they already made. And it’s not always the provider’s fault. Many practices are simply understaffed and overwhelmed.
As a result, seniors miss care, skip follow-ups, and become disengaged. A lack of communication is one of the top reasons seniors become dissatisfied with their care.
WeCare Helps When Clinics Can’t
WeCare gives patients a direct line to real people, not an answering machine. This makes a world of difference for seniors.
At WeCare, our passion is to provide meaningful support, and that can only be achieved with a dedicated staff. As helpful as automated systems are, they have limitations.
To ensure patients receive real care and reliable follow-through, we offer a concierge-style service that treats each patient like a VIP.
Why It Matters for Clinics, Too
Patients who can’t get through to their doctor’s office will often look elsewhere. WeCare solves this issue by facilitating communication, appointments, and follow-ups.
It’s a win-win: patients feel supported, and clinics can focus on their core competencies.
Seamless Support, Fast Setup
Our process is fast and simple. After an initial discovery call, WeCare typically begins implementing services within two weeks. Our team then becomes a direct extension of your practice.
With over 80 team members and counting, we’re structured to handle the volume most practices can’t take on alone.
